Return Policy

Welcome to Hash Forge! We take pride in the quality of our products and strive to ensure your satisfaction. Below is our return and refund policy.

Return Conditions:

• Returns are accepted within 30 days of purchase.
• The item must be unused, in its original packaging, and in the same condition as received.
• A receipt or other proof of purchase is required to process the return.

Exceptions:

Returns or exchanges are not available for the following categories:

• Licenses for software or digital products.
• Cables and accessories if the packaging has been opened.
• Used or non-resellable items.

Refunds:

• Once we receive and inspect the returned item, we will notify you via email.
• If the return is approved, the amount will be refunded to your card or original method of payment within 5–7 business days.
• Shipping costs are non-refundable.

Discounted Items:

• Items purchased at a discount (e.g., Hash Forge Pro X100 with a $400 discount) are not eligible for return or exchange.

Exchanges:

We only offer exchanges in the case of defective items. For example:

• If you received a damaged Hash Forge Pro X200, we will replace it with an identical or equivalent device.

To request an exchange, please contact us via email at: [email protected]

Data Security:

We place great importance on the security of your data. All information transmitted through our website is protected using modern encryption technologies.
This ensures that your data (including payment information) is encrypted and inaccessible to third parties, including our own company. We do not store or have direct access to your payment information.

Support:

If you have any questions or need assistance, please contact our support team at: [email protected]
We’re always here to help!