Returns and Data Protection

Return Policy

Welcome to Hash Forge! We take pride in the quality of our products and strive to ensure you are satisfied with your purchase. Below is our return and compensation policy.

Return Conditions:

• Returns are accepted within 30 days of purchase.
• The item must be unused, in its original packaging, and in the same condition as when you received it.
• A receipt or proof of purchase is required to process a return.

Exceptions:

Returns or exchanges are not available for the following product categories:

• Software licenses or digital products.
• Cables and accessories if the packaging has been opened.
• Used or damaged items.

Refunds:

• Once we receive and inspect the returned item, we will notify you via email.
• If the return is approved, the refund will be processed to your card or original payment method within 5-7 business days.
• Shipping costs are non-refundable.

Sale Items:

• Items purchased at a discount (e.g., Hash Forge Pro X100 with a $400 discount) are not eligible for refunds or exchanges.

Exchange:

We only replace items if they are defective. For example:

• If you received a damaged Hash Forge Pro X200, we will replace it with a similar device.

To request an exchange, please contact us at [email protected].

Data Security:

We place great importance on the security of your data. All information transmitted through our website is protected using modern encryption technologies. This ensures that your data (including payment information) is securely encrypted and inaccessible to third parties, including our company. We do not store or have direct access to your payment details.

Help:

If you have any questions or need assistance, please contact our support team at [email protected]. We are always here to help!